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Sprout Social 1554 Social Media
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Crozscore 89% what is this? User Happiness: 86% Press Buzz: 70% User Trend: no significant changes
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About Sprout Social Sprout Social is an intuitive platform that delivers smarter, faster business impact from social - from industry insights and competitive intelligence to customer service, data and analytics. With Sprout, businesses can harness the power of social with solutions that expand their influence, personalize brand experiences, and uncover critical data to future-proof their business strategies. Key Features Include: - Social Media Management - Publishing + Scheduling - Social Listening - Analytics - Influencer Marketing - Social Customer Care - Employee Advocacy - All plans come with a risk-free 30 day free trial. Sprout builds and maintains strong network partnerships and integrations including with TikTok, Threads, Pinterest, LinkedIn, Twitter, Facebook, Instagram, Feedly, HubSpot, Bit.ly, Zendesk, Google Analytics and Salesforce among many others, to help customers streamline workflows and unify customer data across the entire business.
Features API Audience Targeting Brand Management Calendar Management Conversion Tracking Dashboard Data Export Data Import Data Visualization External Integrations Keyword Tracking Marketing Automation Multi-Account Multi-User Notifications Scheduling Social-Media Integration Third-Party Plugins/Add-Ons Social Media Monitoring
Summary Social Media Analytics & Reporting Social Media Listening Social Media Management & Collaboration Social Media Customer Service & CRM Social Content Publishing, Scheduling, & Planning Social Media Monitoring & Engagement Integrates with Pinterest, Facebook, Instagram, LinkedIn, Twitter, & YouTube
Pricing Standard $249.00 1 user(s) / month Included in plan: Includes 5 social profiles All-in-one social inbox Publish, schedule, draft and queue posts Complete social media management Review management Group, profile and post-level reporting Monitor profiles, keywords and locations Social content calendar Paid promotion tools to boost Facebook posts iOS and Android mobile apps Professional $399.00 1 user(s) / month Included in plan: + INCLUDES ALL STANDARD FEATURES Unlimited social profiles Competitive reports for Instagram, Facebook and X Tag, categorize and report on inbox messages Custom workflows for multiple approvers and steps Scheduling for optimal send times Saved replies Digital asset and content library Trends and engagement reports Team and productivity reporting Approval workflow and audience targeting Campaign tagging and reporting AI assisted suggestions Paid social reporting for Facebook, Instagram, X and LinkedIn Add-on: Advanced social listening suite* Advanced $499.00 1 user(s) / month Included in plan: + INCLUDES ALL PROFESSIONAL FEATURES Message spike alerts Enhance by AI Assist Sentiment analysis Rule builder for automated actions Automated link tracking CSAT and NPS surveys Helpdesk and CRM integrations Feature visibility controls Custom chatbots with automation tools External approvers Report builder and scheduled report delivery Organize tags Enterprise 1 user(s) / month Included in plan: + INCLUDES ALL PROFESSIONAL FEATURES Tailored implementation and onboarding Professional consulting services 24/5 Prioritized customer support ADD ONS: Can be added to any plans 1 user(s) / month Included in plan: Social Listening Premium Analytics Employee Advocacy Influencer Marketing
FAQs What platforms does this service support? Sprout supports integrations with the following social networks: Instagram, Facebook, Twitter/X, Linkedin, Youtube, Pinterest, TikTok, Threads, Tripadvisor, Trustpilot, Glassdoor, Google My Business, Facebook Shops, Reddit, Yelp Does this service offer an API? Sprout Social does not have a public API at this time, but if you would like to learn more about API access as an add-on to your Sprout Social subscription, please email our support team for more information. Does this service integrate with any other apps? In addition to the social networks listed above, Sprout integrations with the following additional platforms: Salesforce (Marketing Cloud, Sales Cloud, Service Cloud), Tableau, Hubspot, Microsoft Dynamics 365, Salesforce Service Cloud, Zendesk, Marketo, Apple App Store, Google Play Store, Good My Business, Facebook Shops, Shopify, WooCommerce, Bit.ly, Google Analytics, Bynder, Opal, Canva, Dropbox, Feedly, Adobe Experience Manager, Google Drive, Microsoft Teams, Slack Does this service offer multi-user capability (e.g. teams)? Yes, Sprout offers the creation and management of teams of users across the platform for better collaboration within your Sprout instance. Does this service offer guides, tutorials and or customer support? Sprout offers a wealth of resources from guides, tutorials, courses as well as 24/5 customer support. for customers. Additionally, Sprout has their Insights Blog which contains a massive library of industry research, content and assets as well as their networking community, The Arboretum, for industry professionals. Who are the main user groups of this service? Sprout Social is used by over 30,000 brands around the world, in industries ranging from public sector, education, hospitality, fashion, tech, digital marketing agencies and everything in between. Most commonly, Sprout users typically sit within social, marketing, data & analytics and/or customer care roles within an organization. What is this service generally used for? Sprout Social is a social media management and intelligence tool for brands and agencies of all sizes to manage conversations and surface the actionable insights that drive real business impact. Our fully integrated platform provides solutions for superior social marketing, customer service, data analysis, social listening and employee advocacy. What are some applications this service is commonly used in tandem with? Sprout is commonly used in tandem with social networks, business intelligence (BI) platforms, CRM and and lead gen tools, Help Desk, messaging apps, reputation and review management tools, social commerce, website and link tracking and workflow & DAM tools.
Vendor Information Founded: 2010 Based in: Chicago Employees: 201-500 Likes: Followers: 122k
Other Who uses Sprout Social Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English, Spanish, Portuguese, French, Italian Regional Restrictions: No restrictions.