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About ServiceMax
By using ServiceMax technology, manufacturers and service providers are able to expand service revenues, improve service efficiency, provide better customer experience, and meet all required compliance standards.
ServiceMax is an integrated toolset of applications for employees and customers management, mainly used by SMEs and growing businesses in medical, energy, mining, and manufacturing. The platforms comes with a straightforward interface, so task assignments are completed easily and smoothly, management staff can follow the performance of field workers, and clients' needs can be effectively addressed.
Main benefits of using ServiceMax are better service productivity, less billing errors, better customer relationship, no warranty leakage, reduced part giveaways, increased service revenue, shorter service-to-cash cycles, and more.
Features
API
Calendar Management
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Fleet Management
Map Visualization
Appointment Scheduling
Features
API
Calendar Management
Contact Management
Customer Management
Data Export
Data Import
External Integrations
Lead Management
Multi-User
Notifications
Scheduling
Task Scheduling/Tracking
Timesheets
Travel Management
Route Optimization
Mobile App
Fleet Management
Map Visualization
Appointment Scheduling
Summary
No key features associated with this application.
Summary
Case Management and Quoting
Social Collaboration
Customer & Partner Communities
Warranty and Entitlements
Customer Accounts and Contacts
Work Order Management
Installed Base and Contracts
Work Order Signature Capture
Scheduling and Dispatch
Service Parts and Inventory
FAQs
Who are the main user groups of this service?
Organizations, Industries, Companies.
Does this service offer multi-user capability (e.g. teams)?
Yes.
What platforms does this service support?
Web, Android.
What is this service generally used for?
Field force automation
Does this service integrate with any other apps?
Yes.
Does this service offer guides, tutorials and or customer support?
Yes.
FAQs
What are some applications this service is commonly used in tandem with?
It is most commonly used in tandem with Salesforce.
Who are the main user groups of this service?
ServiceMax is an ideal field scheduling solution for small and medium-sized growing companies.
What is this service generally used for?
This service is generally used as a field service management solution.
Does this service offer guides, tutorials and or customer support?
We have a small team of dedicated Field Service Management (FSM) software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.
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